Refund policy

RETURNS AND REFUNDS

At Bodiworks Accessories, we stand behind the quality of our products. We accept returns only for damaged or faulty items.

Damaged or Faulty Items
If you receive a damaged or faulty item, please contact us within 14 days of receiving your order at sales@bodiworks.au with:
- Your order number
- Photos of the damaged or faulty item
- A description of the issue

We will assess your claim and, if approved, offer you:
- A full refund, or
- A replacement item

Change of Mind
We do not accept returns for change of mind, incorrect size selection, or if you simply no longer want the item.

Return Shipping
For approved returns of damaged or faulty items, we will provide a prepaid return label or reimburse reasonable return shipping costs.

Refund Processing
Approved refunds will be processed within 5-10 business days of receiving the returned item and will be issued to your original payment method.

Australian Consumer Law
Nothing in this policy limits or excludes any guarantees, warranties, representations, or conditions which cannot be excluded under the Australian Consumer Law or any other applicable law.

Contact Us
For any questions about returns, please email us at sales@bodiworks.au